FAQ

1. What is Fashion Lady Rana?

Fashion Lady Rana is your go-to destination for high-quality fashion items tailored to every taste and occasion. We carefully select our products from reliable suppliers to ensure you receive only the best.

2. Where do you ship?

We offer worldwide shipping, delivering our products to customers no matter where they are located. Whether you're in a major city or a remote area, we strive to get your order to you as quickly as possible.

3. How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery can take between 5-15 business days for international orders. You will receive a tracking number once your order has shipped.

4. What is your return policy?

We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and in their original condition with all tags attached. Please contact our customer service team to initiate a return.

5. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order's progress through the carrier's website.

6. Do you offer size guides?

Yes, we provide detailed size guides on each product page. We recommend checking the size chart before making a purchase to ensure the best fit.

7. How can I contact customer service?

You can reach our customer service team via email at support@fashionladyrana.com or through the contact form on our website. We aim to respond to all inquiries within 24 hours.

8. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are processed securely to protect your information.

9. Are your products ethically sourced?

Yes, we are committed to ethical sourcing. We work only with suppliers who meet our standards for quality, fair labor practices, and environmental responsibility.

10. Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions. You can stay updated by subscribing to our newsletter or following us on social media.